Privacy Policy

Your privacy is important to us. This privacy policy explains how Swiss Media Academy collects, uses, discloses, and protects your information when you visit our site and use our online platform and services.

Information We Collect

We collect information you provide directly to us. This may include personal identification information, contact information, educational and professional background information, payment information (processed securely by third-party payment processors), and any other information you choose to provide when you register for courses, enroll in programs, participate in workshops, request information, communicate with us, or use our services.

We also automatically collect certain information when you access or use our service. This includes information about your usage of our site, IP address, browser type, operating system, referring URLs, access times, and information about how you interact with our content. We may use cookies and similar tracking technologies to collect this information.

How We Use Your Information

We use the information we collect for various purposes, including:
- To provide, operate, and maintain our services, including delivering online courses, training, and educational content.
- To process your registration, enrollment, and payments for services.
- To communicate with you, respond to your inquiries, and provide customer support.
- To personalize and improve your experience on our service.
- To understand and analyze how you use our services to improve functionality and develop new features.
- To send you technical notices, updates, security alerts, and support messages.
- To send you marketing and promotional communications about courses, programs, workshops, and services offered by Swiss Media Academy, where we have a legal basis to do so (such as your consent).
- To detect, prevent, and address fraudulent or illegal activity.
- To comply with legal obligations and enforce our terms, conditions, and policies.

Legal Basis for Processing

We process your personal data based on several legal grounds, including:
- Your consent (e.g., for sending marketing communications).
- The necessity of processing for the performance of a contract with you (e.g., providing the course you enrolled in).
- The necessity of processing for compliance with a legal obligation (e.g., tax regulations).
- The necessity of processing for our legitimate interests or those of a third party, provided these interests are not overridden by your fundamental rights and freedoms (e.g., improving our services, preventing fraud).

Sharing Your Information

We may share your information with third parties in the following circumstances:
- With service providers who perform services on our behalf, such as payment processing, data hosting, analytics, and marketing services. These providers are obligated to protect your information and use it only for the purposes for which we disclose it to them.
- If required by law, regulation, or legal process (e.g., in response to a court order or subpoena).
- To protect the rights, property, and safety of Swiss Media Academy, our users, or the public.
- In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

We do not sell your personal information to third parties.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Data Security

We implement technical and organizational measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no security system is impenetrable, and we cannot guarantee the absolute security of your data.

International Data Transfers

Your information may be stored and processed in any country where we have facilities or in which we engage service providers. By using our services, you understand that your information may be transferred to countries outside of your country of residence, which may have different data protection rules than in your country. Where such transfers occur, we will ensure appropriate safeguards are in place to protect your data, such as relying on adequacy decisions, standard contractual clauses, or other lawful mechanisms.

Your Rights

Under applicable data protection laws, you have certain rights regarding your personal information. These may include the right to:
- Access your personal information.
- Request correction of inaccurate or incomplete data.
- Request erasure of your personal information.
- Object to the processing of your personal information.
- Request restriction of processing.
- Request data portability (receive your data in a structured, commonly used, machine-readable format).
- Withdraw your consent at any time, where processing is based on consent.
- Lodge a complaint with a supervisory authority.

To exercise any of these rights, please contact us using the details provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 16 without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via a prominent notice on our service, prior to the change becoming effective.

Contact Us

If you have any questions about this Privacy Policy, please contact us by mail at:

Swiss Media Academy
25 Talstrasse, 4th Floor
Zurich, Canton of Zurich, 8001
Switzerland